Legal assistance for victims of across Italy.
Phishing, digital scams, social media fraud, and fraudulent transactions: SP Law assists victims throughout Italy through out-of-court and judicial proceedings to protect their rights and activate recovery procedures.
Avv. Andrea Piacentini
Law degree from the European University of Rome; admitted to the Rome Bar since 2015. Advisory and litigation in civil law, with particular experience in leases, condominium, civil liability, insurance, debt recovery and banking law. He is a founding partner of SP Law.
Cyber and online scams.
Online fraud and phishing
Assistance for victims of fraudulent emails, websites and messages aimed at stealing data, credentials or money.
Social media and marketplace scams
Protection in cases of fraudulent purchases, compromised accounts, romance scams and platform fraud.
Fraudulent banking transactions
Support for unauthorised transfers, anomalous charges, card cloning and appeals to credit institutions.
Recovery and liability
Activation of out-of-court procedures and, if necessary, judicial proceedings for debt recovery and consumer protection.
A fast and practical approach to .
We act promptly to block charges, report the incident and protect the victim's assets.
We reconstruct the chain of events, banking documents and communications to identify liabilities.
We combine legal assistance with debt recovery and civil litigation, including enforcement proceedings.
We handle every case with the utmost discretion, often at a time of great distress for the victim.
Online fraud, cyber scams, phishing, victim assistance — Italy
SP Law provides legal assistance to victims of online fraud, cyber scams and phishing throughout Italy. We help individuals and businesses protect their rights, report fraudulent charges and activate recovery procedures. Avv. Andrea Piacentini is the firm's contact for civil litigation, debt recovery and banking law connected to digital fraud. Offices in Rome Vigna Clara and Rome Prati.
Frequently .
Answers to the most common questions about banking phishing, unauthorised transfers, SIM swap and recovery of stolen funds.
What should I do immediately after an online scam?
Block any cards and accounts involved, ask the bank to reverse or recall unauthorised transfers, preserve every piece of evidence (emails, screenshots, logs, receipts) and file a report with the authorities. Contacting a lawyer promptly significantly increases the chances of recovering the stolen funds.
Can I get my money back after an online scam?
In phishing, unauthorised transfers and SIM swap cases the bank is often required to reimburse the victim, unless the user has been grossly negligent. You need to file a formal complaint within 13 months, escalate if needed, and if unresolved bring an appeal before the Banking and Financial Ombudsman or a civil action.
Do I need to file a police report to act against cyber fraud?
A report to the Postal Police or the Public Prosecutor is almost always essential: it triggers criminal investigations, allows tracing of money flows and provides the documentary basis for civil recovery and for challenging the bank.
What is banking phishing and how can I recognise it?
Banking phishing is a scam where criminals impersonate the bank by email, SMS or phone and trick the victim into sharing credentials, OTPs or authorisation codes. Typical red flags: artificial urgency, suspicious links, requests to confirm data and calls from fake anti-fraud operators. If in doubt, don't click, don't share codes and contact your bank directly.
What is SIM swap and how do I protect myself?
SIM swap is the fraudulent replacement of the victim's SIM card by a third party, who then intercepts authentication SMS and empties online accounts. If your phone suddenly loses signal for no reason, contact your carrier immediately, block online banking and preserve evidence for the complaint to the bank.
Is the bank liable for unauthorised transfers?
Under PSD2 rules the bank must promptly refund the victim of unauthorised transactions, unless it can prove gross negligence or fraud by the customer. The bank bears the burden of showing that strong customer authentication was correctly applied.
How much time do I have to challenge a fraudulent charge?
A formal complaint must be filed with the bank within 13 months of the charge. The sooner you act, the higher the chances of chargeback and recovery. After the bank's response (or 60 days of silence) you can bring the case before the Banking and Financial Ombudsman or a civil court.
How do I get started? Is there a preliminary consultation?
Just contact us by phone, email or via the online form. We arrange an initial consultation to review the documents, reconstruct the events and propose the most effective strategy, with a clear quote before any engagement.
Let's talk about your case.
Book an initial consultation to review your options and start the recovery process.